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CTWOME Privacy Policy

Last Revised: 2025-09-12

This privacy policy applies to information we collect when you use or access our website, application, or interact with us. We may change this privacy policy from time to time. Whenever we make changes, the new version becomes effective once posted (see revision date above). We encourage you to review this policy regularly to stay informed about our practices and your choices.

1. Collection of Information

1.1 Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, update your profile, participate in features, request support, or otherwise communicate with us.

Examples include:

  • Name, email address, and profile information
  • Photos, posts, or other content you choose to share
  • Contact details you submit voluntarily

1.2 Information We Collect Automatically

When you access or use our services, we may automatically collect certain information including:

Log Information

  • Usage data such as access times, pages viewed, IP address, and referring page.

Device Information

  • Information about your device, operating system, and app version.

1.3 Location Information

CTWOME uses location data to enable features that help users discover people and activity in their surrounding area.

When a user activates the Live Radar feature, the app may access the device’s location to determine nearby users and update the user’s approximate presence within the network.

Location data may be collected while the app is running in the background or when the device screen is locked, but only while the user has enabled the Live Radar feature.

This supports features such as:

  • Live Radar ("Who is around") – showing nearby users who have chosen to participate
  • Networking in daily life – enabling users to connect with people they encounter in real-world environments
  • Heatmap – showing areas with higher activity levels
  • Treasure Hunt & Rewards – allowing users to collect coins or gifts at certain locations
  • Notifications – informing users when friends or favorite creators are nearby

To reduce battery usage and protect privacy:

  • Location sharing is optional
  • Users must explicitly enable Live Radar
  • The app does not display precise user locations to others
  • Location updates occur only when significant movement is detected
  • Users can disable the feature at any time

If location permissions are denied or revoked, certain nearby discovery features may not function.

1.4 Cookies and Tracking

We may use cookies or similar technologies to improve functionality, analyze usage, and enhance the user experience.

1.5 Information From Other Sources

We may combine information from external services (such as authentication providers) with information collected through CTWOME.

2. Use of Information

We use collected information to:

  • Provide, maintain, and improve CTWOME
  • Enable nearby discovery features such as Live Radar
  • Process rewards, coins, and treasure hunt mechanics
  • Send technical notices, updates, and support messages
  • Respond to user inquiries
  • Personalize the user experience

By using CTWOME, you consent to the processing of your information as described in this policy.

3. Sharing of Information

We may share personal information:

  • With trusted service providers who perform services on our behalf (such as hosting, analytics, or push notifications)
  • If required by law or legal process
  • To protect the rights, safety, and security of CTWOME, our users, or the public
  • In connection with business transactions such as mergers or acquisitions
  • With your consent

We may also share aggregated or anonymized information that cannot reasonably identify you.

4. Third-Party Analytics

We may allow third parties to provide analytics services. These services may use cookies or similar technologies to collect information about how users interact with our services.

Their privacy policies govern the use of these technologies.

5. Security

We take reasonable administrative, technical, and organizational measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. Your Information Choices

6.1 Location Information

When you first use location-based features, you will be asked to grant location permissions.

If you allow background location access, CTWOME may continue receiving location updates while the app is running in the background in order to support features such as Live Radar.

You may stop location collection at any time by:

  • Pressing the Stop button inside the app, or
  • Changing location permissions in your device settings.

6.2 Additional User Controls

You remain in control of your privacy:

  • Stop button: disables Live Radar and related location-based features
  • Block / Ignore users: you can block users you do not want to interact with
  • Ghost Mode / Hide from Heatmap: you can choose not to appear on the radar or heatmap while still using other features

6.3 Cookies

You may disable cookies in your browser settings. However, this may affect certain features of our services.

6.4 Promotional Communications

You may opt out of promotional emails at any time. However, we may still send service-related communications necessary for operating the app.

7. Your California Privacy Rights

If you are a California resident, you may request information about how we share your personal data with third parties for direct marketing purposes.

To make such a request, please contact us at: ctwome@icloud.com

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: ctwome@icloud.com

Support

If you need help using the app, have questions, or want to report a problem, please contact support by email.

Email:

Please include the following information if relevant:

  • Your username
  • Your email address used in the app
  • A short description of the issue

Account & Data Deletion

If you would like to delete your account and all associated personal data, you can request deletion at any time.

If you have any questions about your data

Please send an email to:

Subject: Account Deletion Request

Please include:

  • Your username
  • Your email address used in the app
We will review your request and process deletion within 30 days.